1. Introduction; Scope of this Policy.
This Privacy Policy ("Policy") is designed to inform you about how Governmentjobs.com, Inc. (DBA "NEOGOV") and its affiliated brands including NEOGOV.com, NEOED.com, PowerDMS.com, Governmentjobs.com, Schooljobs.com, and our mobile app(s) (collectively, "Services") handle your personal data. Whether you are exploring career opportunities in the City of Little Rock or utilizing our platform for professional purposes, understanding our privacy practices is crucial. This Policy outlines how we collect, use, store, protect, and disclose your personal data, both online and offline, through our websites and applications. By using any aspect of our Services, especially when seeking City Of Little Rock Jobs via platforms like Governmentjobs.com or Schooljobs.com, you acknowledge that you have read, understood, and agree to be bound by this Policy, which is an integral part of our Terms of Use. It is important to note that while this policy broadly covers our data handling, specific employers, such as the City of Little Rock when posting job openings, have their own data practices which you should review separately. This Policy does not extend to data controlled by our Customers (employers like the City of Little Rock), unaffiliated websites linked from our Services, partner data collection, employee/applicant data related to our internal job offers, or De-Identified Platform Data, which we use for service improvement and insights without personal identification. We act as the data controller for personal data as described herein, except where we act as a service provider to our Customers, as detailed below.
2. Where We Are a Service Provider.
NEOGOV provides Services to various organizations, including government agencies like the City of Little Rock, to assist them in evaluating job applicants and managing personnel. In these instances, particularly when you apply for City of Little Rock jobs through our platform, the City of Little Rock, as our Customer, typically controls the personal data collected. This might include sensitive information relevant to employment, such as biometric data for timekeeping, geolocation, health details, and demographic information. When acting as a service provider, our obligations regarding data processing are defined by our agreements with Customers like the City of Little Rock. The City of Little Rock, not NEOGOV, determines the types of personal data collected and how it is managed. For example, if you apply for a job with the City of Little Rock through our Services, the City is responsible for the privacy practices concerning your data. We encourage you to review the City of Little Rock’s privacy policies to understand their specific data handling procedures. When we operate as a data processor, our Customer agreements mandate that we either direct you to contact the Customer directly or redirect your inquiries to them. Therefore, for any privacy-related questions concerning your application for a City of Little Rock job, or how the City manages your data, you should first consult the City’s privacy policies or contact their HR department directly.
3. Personal Data We Collect About You and Why.
We collect personal data to provide our Services, fulfill contractual obligations to our Customers, respond to your requests, and pursue our legitimate business interests. This includes data collected automatically as you use our Services and data from other sources. Your personal data is used only for the purposes outlined in this Policy, with your consent where required, or as mandated by law.
Information Provided by You.
We collect personal data directly from you when you interact with our Services via your devices, attend our events, or communicate with our team. The categories of personal data and their purposes are detailed below:
| Types of Personal Data | Why the Personal Data is collected |
|---|---|
| Identification, account, and contact data, including your name, username and password, email, phone number, and account preferences. | – To create and manage your account, facilitate our relationship with you and our Customers (like the City of Little Rock), and support the hiring process between you and employers. – To communicate with you about our Services, respond to inquiries, send updates, newsletters, and relevant notifications regarding your account or job applications for City of Little Rock jobs. – To inform you about Services and events that may interest you, based on legitimate marketing interests or your consent, potentially including job alerts for City of Little Rock opportunities. – To provide customer support, troubleshoot issues, and ensure the Services function effectively for your job search in Little Rock. – To verify your identity, comply with legal requests, enforce agreements, prevent fraud, maintain security, and deter abusive activity, ensuring a safe platform for City of Little Rock job seekers. |
| Profile and employment data including your name, address, email, phone number, employer details, job title, work experience, education, skills, and job interests. | – To manage our relationship with you and our Customers, and to facilitate connections for hiring and employment, particularly for City of Little Rock job applications. – To personalize your experience with recommendations for content, features, and job listings, including opportunities within the City of Little Rock, and to match you with relevant employers. – To improve our Services through data analysis and user feedback, enhancing the platform for job seekers interested in City of Little Rock positions. – To conduct employment trend research, which can help understand the job market in areas like Little Rock. – To offer support, address requests, and resolve technical issues, ensuring a smooth job search process for City of Little Rock jobs. – To verify your identity, respond to legal obligations, uphold agreements, prevent fraud, and maintain platform security for all users, including those seeking jobs in Little Rock. |
| Communications and publication data including content from emails, calls, online forms, chats, and forums like our Customer Community, along with communication dates and methods. | – To improve our Services based on your feedback and interactions, enhancing features for users searching for City of Little Rock jobs. – To identify relevant Services, events, or newsletters that may be of interest to you, including updates related to the Little Rock job market. – To provide support, answer inquiries, and resolve technical problems, ensuring a positive experience for job seekers in Little Rock. – To verify your identity, respond to legal requirements, enforce agreements, prevent fraud, and maintain security across the platform for all users, including those interested in City of Little Rock employment. |
| Contact preferences data including marketing preferences and opt-out status for marketing communications. | – To manage your communication preferences, track interactions, and measure the effectiveness of our communications, ensuring you receive relevant information about City of Little Rock job opportunities if desired. – To make your profile visible to potential employers, including the City of Little Rock, based on your chosen settings, increasing your visibility in the Little Rock job market. |
| Transaction and billing data including service purchases, billing information, and payment details processed by third-party payment processors. | – To process payments for Services, handle billing, facilitate payroll services for Customers, and prevent fraudulent activities, ensuring secure transactions for all users, including employers in City of Little Rock. |
You may choose to provide additional personal data beyond what is requested, which is voluntary and not required for specific data processing activities.
Information Collected Automatically.
We automatically collect data about your device and your interactions with our Services through service providers. This data includes:
| Types of Personal Data | Why the Personal Data is collected |
|---|---|
| Usage data including Services used, IP address, pages visited, clicks, features used, usage frequency and timing, location of use, jobs performed, browser type and version, language, ISP, domain name, error logs, emails viewed, and ad interactions; and Device data including device address, device type, software and hardware attributes, operating system, system data, and mobile app permissions. | – To manage our relationship with you and our Customers, and improve hiring processes, including for City of Little Rock jobs. – To track your preferences and personalize content, features, and job recommendations, including City of Little Rock job alerts. – To enhance and modify our Services based on usage patterns, making the platform more effective for job seekers in Little Rock. – To generate De-Identified Platform Data for research and analysis of employment trends, potentially including data relevant to the Little Rock job market. – If a Customer uses our mobile app for time tracking, biometric data may be collected; refer to our Biometric Data Notice for details. – To verify identity, respond to legal requests, enforce agreements, prevent fraud, maintain security, and prevent abusive activities, ensuring a secure environment for City of Little Rock job searches. |
| General Location data including device location indicated by country, state, city, or postal code, and sometimes latitude and longitude from IP address, Wi-Fi, or device data. | – When Customers use our time clock features for employee check-ins and check-outs, which may be relevant for City of Little Rock employers using our platform. – To verify identity, respond to legal requests, enforce agreements, prevent fraud, maintain security, and prevent abusive activities, especially concerning location-based services and features for City of Little Rock users. |
| Log and other automatic data collection including access nature, IP address, ISP, files viewed, content changes, operating systems, device type, timestamps, pages viewed, links clicked, touch data, movement, scrolling, keystroke activity, browser type, access times, and referring/exit sites. | – To track preferences and offer personalized recommendations, features, and Services, including job alerts for City of Little Rock. – To improve and enhance our Services, making them more user-friendly for those searching for City of Little Rock jobs. – To ensure service compatibility with other platforms and facilitate integrations, improving the overall user experience for City of Little Rock job seekers. – To produce De-Identified Platform Data and conduct research on employment trends, providing insights into the Little Rock job market. – To verify identity, respond to legal obligations, enforce agreements, prevent fraud, maintain security, and prevent abusive actions across the platform, protecting users searching for City of Little Rock jobs. |
| Cookies, pixel tags (“web beacons”), HTML Storage Objects, web tags, and embedded scripts within our communications and Services to collect data on usage, location, device, and logs. | – We use these technologies for service delivery, user authentication, security, preference tracking, personalized recommendations, and to deliver relevant ads, including those related to career opportunities in locations like City of Little Rock. For more details on Cookies, see the “Cookies and similar Tracking Technologies; “Do Not Track” section below. |
Cookies and Similar Tracking Technologies
We and our service providers employ various technologies, including cookies, web beacons, and HTML Storage Objects, to collect data about your device and service usage. These technologies help us to enhance your experience, understand user behavior, and deliver targeted content, including job opportunities in City of Little Rock.
- Cookies: Small files sent from a web server to your browser and stored on your device. They help track user activity, preferences, and session information. Cookies can be persistent (lasting until expiry) or session-based (expiring when the browser closes).
- Web Beacons: Tiny graphics in web pages or emails used to monitor page views or email opens. Often used with cookies to track user activity and gather statistics.
- HTML Storage Objects: Code that collects data about your service activity, temporarily downloaded to your device while you are online.
You can manage cookie settings in your browser to accept or reject cookies. However, blocking cookies may limit access to certain features of our Services. Refer to your browser’s help section for guidance on managing cookie settings (e.g., Microsoft Edge, Google Chrome, Mozilla Firefox, or Apple Safari).
Online Analytics and Advertising
Online Analytics
We use third-party analytics services like Google Analytics, Hubspot, LinkedIn, and Hotjar to analyze service usage, understand user behavior, and improve our Services. These providers use technologies described earlier to track how you interact with our Services, including the websites you visited before arriving at our site. The collected data is used to evaluate service usage and is disclosed to or collected directly by these analytics providers. Google Analytics is also used for advertising-related purposes. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available here.
Tailored Online Advertising
We personalize content and advertisements based on your interactions and preferences, using third-party advertising technologies like Google Ads, DoubleClick, Twitter, AddThis, and ShareThis. These technologies enable us to deliver relevant ads on our Services and across other websites and applications you use. Ads are tailored based on factors such as page content, provided information (age, gender), searches, demographics, and collected data. These ads may reflect your current or past activities and interests.
We do not control third-party cookies or tracking technologies used by non-affiliated ad technology providers. These parties may offer opt-out options for ad targeting. For more information on tailored advertising and cookie control, visit the Network Advertising Initiative’s Consumer Opt-Out link or the Digital Advertising Alliance’s Consumer Opt-Out link. You can also find more options in the “Rights Regarding Your Information” section below.
Opting out of tailored advertising does not prevent you from seeing ads; it only means the ads will not be specifically tailored to your interests. We are not responsible for the functionality or accuracy of these opt-out links.
Information from Other Sources
We also obtain personal data from third-party sources, including your employer (our Customer), data providers, partners (listed on our Marketplace), accreditation bodies, and event/webinar co-organizers and sponsors.
Partners: We collect data from partners for joint product and marketing efforts, such as profile data from background checks, payment updates, communication analytics, and data from integrated systems. If you use social sign-in (e.g., Facebook), we import requested data from your account.
Data brokers: We purchase contact data to enhance and correct our existing data, including name, email, phone number, employer, job title, and expertise.
Public sources: We collect data from public websites and government sources, such as name, email, job title, and professional expertise.
We combine data collected from your service usage with data from third parties to ensure comprehensive and accurate information, used in accordance with this Policy. If you believe your data was improperly collected by these sources, please contact us at [email protected].
Information Collected When Using the PowerLine Application
The PowerLine App supports mental wellbeing by providing information and connecting users with shared experiences. If your employer sponsors your App access, we collect minimal data (name, email) to set up your access. Your App interactions are anonymous to other users, identified only by an anonymous ID. Be cautious about sharing personal data within the App. Usage data collected includes:
- Measurement data: App version, device model, OS version, language, region, and timestamps.
- Crash reports: Data related to app crashes, including device state, model, OS version, and triggering software processes.
- App usage and interactions: Statistics on user behavior for app improvement and error reporting.
4. Cookies and Similar Tracking Technologies.
Image of a padlock icon symbolizing data security during online job searches
We utilize cookies and similar tracking technologies to enhance your experience and understand service usage. These technologies are essential for functionality, personalization, and security. Cookies are small text files placed on your device to track usage patterns and preferences. Web beacons (pixel tags) are used to monitor user activity on web pages and emails. HTML5 storage objects allow for storing data within your browser for a more personalized experience. These tools help us improve our Services, tailor content, and ensure secure access, particularly important when managing personal data during a City of Little Rock job search. You have control over cookie settings through your browser, allowing you to manage your preferences regarding data collection.
5. Online Analytics and Advertising.
Image of data analytics dashboard representing insights into user behavior and job market trends
To better understand how job seekers and employers in areas like City of Little Rock use our platform, we employ online analytics tools. These tools, provided by services like Google Analytics and Hubspot, help us analyze website traffic, user interactions, and navigation paths. This data is crucial for optimizing our Services and tailoring them to meet the needs of our users. We also use advertising platforms to deliver relevant job postings and career-related content that may be of interest to you. These advertisements are designed to be helpful and informative, ensuring that you are aware of opportunities that match your professional profile and job search criteria, including roles within the City of Little Rock or similar locations.
6. Information We Disclose.
We disclose personal data to various parties for the purposes described in this Policy or as legally required. Categories of recipients include:
To Customers.
We share personal data with our Customers, who are employers utilizing our Services, such as the City of Little Rock. If you apply for a job with the City of Little Rock through our platform, your personal data will be disclosed to them to facilitate the hiring process. If your current or past employer uses our Services, they have access to your data within those Services, subject to their security and access controls. If you have an Access membership, we may share your data with Customers for recruitment purposes; you can cancel this membership anytime.
To Service Providers.
We disclose personal data to service providers who support our operations, such as those offering support services, data security, email communication, web hosting, analytics, data enrichment, marketing, payment processing, payroll, and customer conference coordination. These providers help us deliver and improve our Services for users, including those searching for City of Little Rock jobs.
Research and Event Partners/Sponsors
We collaborate with research entities under privacy-protective controls, publishing insights as aggregated, anonymized, or de-identified data. If you access content or attend events/webinars hosted by us or with partners, your data may be shared with sponsors, who may also act as data controllers under their own privacy policies.
To Advertising Partners
We may share your information with third-party advertising partners to tailor and serve relevant advertisements. These partners help us deliver targeted content and ads on our Services and other platforms you use, ensuring you see opportunities and information that are pertinent to your job search interests.
To other parties when you give your consent.
We may disclose personal data with your consent or if you publicly post it. Additional consent is obtained where legally required before data transfer. For instance, with your consent and Customer instruction, we share data with background check providers.
Our Services may link to third-party websites with their own privacy practices. We are not responsible for these external sites and recommend reviewing their privacy policies to understand how they handle your personal data.
To other third parties where required by law.
We disclose data to comply with legal obligations, respond to legal processes or governmental requests, investigate violations, enforce policies, prevent fraud, protect rights and safety, and defend legal claims.
Mergers, Acquisitions, Dissolutions, Affiliates.
In cases of business transitions like mergers, acquisitions, or dissolutions, we may transfer personal data to the acquiring entity. We also share data with affiliates, with Customer consent, to facilitate service transitions or implementations.
7. International Users.
Image of a world map highlighting data transfer and international privacy compliance
NEOGOV is based in the United States, and your data will be transferred to and stored on our US servers. Data protection laws in the US may differ from those in your country. We take appropriate measures to protect your data in accordance with this Privacy Policy and applicable laws, including using standard contractual clauses or other legal mechanisms for international data transfers. This is crucial for ensuring the privacy of all users, including those accessing our platform from outside the US to search for City of Little Rock jobs or other opportunities.
8. Your Data Rights and Choices.
Marketing Communications
We may send you marketing emails in compliance with applicable laws. You can opt out of email marketing by notifying us at [email protected] or using the unsubscribe link in emails. Opting out of marketing communications does not prevent essential administrative and transactional messages related to your account or services.
Rights Regarding Your Information
Depending on your jurisdiction, you have rights regarding your personal information under data protection laws. You may request to:
- Know the categories and sources of personal data we collect, the purposes of collection, and categories of third parties we share data with.
- Access and/or receive a copy of your personal data.
- Correct or update your personal data.
- Delete your personal data.
- Receive information about financial incentives we offer, if any.
- Restrict or object to certain uses of your data.
- Opt out of profiling for decisions with legal or significant effects.
Certain data may be exempt from these requests under applicable law, especially data necessary for providing our Services. You have the right not to be discriminated against for exercising your rights. We must verify your identity before responding to requests, which may involve confirming your name and email. If we cannot verify your identity, we may not be able to fulfill your request.
To exercise these rights, contact us at [email protected] or submit your request here.
You can authorize an agent to make requests on your behalf with signed permission or power of attorney. We may verify your identity and the agent’s authorization as permitted by law.
You may have the right to appeal our decision to deny your request and to lodge a complaint with a supervisory authority, as per applicable law.
9. Notice to California Residents.
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. This section details our practices as required by the CCPA.
Under CCPA, you have the right to know:
- The categories of personal information we collect and the purposes for using each category.
- The categories of third parties with whom we disclose personal information for business purposes, “share” for cross-context behavioral advertising, or “sell.”
“Sharing” under CCPA is defined as targeting advertising based on your personal information obtained from your activity across different websites. “Selling” is defined as disclosing personal information to third parties for monetary or other valuable consideration. Our use of third-party analytics and advertising services may be considered “sharing” or “selling” of online identifiers under CCPA.
The following chart details our practices:
| Category of Personal Information | Purposes of Use | Categories of Third Parties to Which It was Disclosed | Categories of Third Parties to Which NeoGov “Shares” and “Sells” this Personal Information for Advertising/Analytics Purposes |
|---|---|---|---|
| Identifiers (e.g., name, User ID, address, email, phone, IP address, device info) | Provide/maintain Services; Provide goods/services; Communication; Analytics/improvements; Marketing/advertising; Legal; Consent. | Affiliates; service providers; online ad/analytics partners; legal entities; organizational transfers; consent-based entities. | Online advertising and analytics partners. |
| Profile data (employment/education history) | Provide/maintain Services; Provide goods/services; Communication; Analytics/improvements; Marketing/advertising; Legal; Consent. | Affiliates; service providers; online ad/analytics partners; legal entities; organizational transfers; consent-based entities. | Online advertising and analytics partners. |
| Sensitive personal information (e.g., bank account, insurance, credit card, race/ethnicity, payment info, login credentials) | Provide/maintain Services; Provide goods/services; Communication; Analytics/improvements; Legal; Consent. | Affiliates; service providers; legal entities; organizational transfers; consent-based entities. | We do not share/sell. |
| Audio, electronic, visual, thermal, olfactory, or similar info (e.g., call/meeting recordings) | Provide/maintain Services; Provide goods/services; Communication; Analytics/improvements; Legal; Consent. | Affiliates; service providers; legal entities; organizational transfers; consent-based entities. | We do not share/sell. |
| Commercial information (e.g., transactions, purchases) | Provide/maintain Services; Provide goods/services; Communication; Analytics/improvements; Marketing/advertising; Legal; Consent. | Affiliates; service providers; online ad/analytics partners; legal entities; organizational transfers; consent-based entities. | Online advertising and analytics partners. |
| Internet/electronic network activity (e.g., service interaction info) | Provide/maintain Services; Provide goods/services; Communication; Analytics/improvements; Marketing/advertising; Legal; Consent. | Affiliates; service providers; online ad/analytics partners; legal entities; organizational transfers; consent-based entities. | Online advertising and analytics partners. |
| General Geolocation data (IP-derived) | Provide/maintain Services; Provide goods/services; Communication; Analytics/improvements; Legal; Consent. | Affiliates; service providers; legal entities; organizational transfers; consent-based entities. | We do not share/sell. |
| User-generated content/feedback | Provide/maintain Services; Provide goods/services; Communication; Analytics/improvements; Legal; Consent. | Affiliates; service providers; legal entities; organizational transfers; consent-based entities. | We do not share/sell. |
| Inferences from any identified information | Provide/maintain Services; Provide goods/services; Communication; Analytics/improvements; Marketing/advertising; Legal; Consent. | Affiliates; service providers; online ad/analytics partners; legal entities; organizational transfers; consent-based entities. | Online advertising and analytics partners. |
Refer to the “Personal Data We Collect About You and Why” and “Information We Disclose” sections for more details.
Your Choices Regarding “Sharing” and “Selling”
You can opt out of the sale/sharing of your personal information for certain online analytics and advertising by visiting “Your Privacy Choices” in our Services footer. You must opt out on each device you use to access the Services.
We recognize legally-recognized browser-based opt-out preference signals.
Additional California Privacy Rights
California residents have additional rights as described in the “Rights Regarding Your Information” section.
CCPA allows you to limit the use of “sensitive personal information.” We do not use or disclose sensitive personal information beyond permitted business purposes that do not require a limit right under CCPA.
Shine the Light
California residents can request information annually about our disclosures of “personal information” to third parties for their direct marketing purposes by emailing [email protected].
Do Not Track
We do not respond to browser-initiated DNT signals, except where legally required for browser-based opt-outs, as there is no industry-wide DNT framework. Learn more about Do Not Track here.
10. Your Rights and Control under EU GDPR.
Data Controllers and Processors.
For EU GDPR purposes, our Customers (e.g., City of Little Rock when posting job openings) are data controllers for personal data they control when using our Services for hiring and HR management. We act as a data processor in these cases. In other situations, such as cookie usage or direct communication about our Services, we are the data controller.
Lawful Basis for Processing.
For personal data subject to EU GDPR and ePrivacy Directive, we rely on several legal bases for processing:
Consent. We seek your consent for certain processing activities, such as marketing. You can withdraw consent anytime, which does not affect prior lawful processing. Consent can be withdrawn via prompts in messages, account settings, or by contacting our support.
Legitimate Interest. We process data for our legitimate interests, including support, marketing (subject to law), security, service improvement, and preventing illegal activities. We balance our interests with your rights and risks before processing data under this basis.
Performance of a Contract We process data to fulfill contractual obligations with you or our Customers, such as processing payments for Services.
Other Legal Bases. We may process data to comply with legal obligations, respond to legal orders, protect vital interests, or defend legal claims.
Automated Decision Making and Profiling.
We use an automated chatbot in some Services to screen requests and questions for efficiency, routing, and service improvement. This chatbot is not fully automated and does not have legal or significant impacts on you.
11. Data Security and Integrity.
Image of a shield icon representing robust data protection and security measures
We implement robust physical, technical, and administrative safeguards to protect data accuracy, integrity, and security, prevent unauthorized access, and ensure proper data use. Our measures consider risks to users and Customers, available technology, industry practices, and the effectiveness and sustainability of our controls. While we strive to maintain these controls, data transmission is inherently risky, and absolute security cannot be guaranteed. You are responsible for protecting your login credentials.
12. Retention and Removal.
For personal data where we are the data controller, we retain data no longer than necessary for its original purpose, when it is no longer relevant, or upon a valid request. Once the original purpose expires, we will delete or de-identify the data, or securely store it until deletion is possible. Data disposal is conducted to prevent reconstruction or readability. For job applicants, De-Identified Platform Data may be retained post-account closure as legally permitted.
When our Customer is the data controller, our data retention policies are designed to enable Customer compliance with their record retention needs. If you delete your job seeker profile, your personal data will be removed or de-identified from our applicant database, but may persist in applications submitted to Customers until they dispose of it. Contact the relevant Customer to enforce data rights in applications submitted to them.
13. Right to Revise.
We reserve the right to update this Policy to reflect changes in our practices or legal requirements by posting a new version on our website. Material changes will be appropriately notified as legally required. Continued use of our Services confirms your acceptance of the latest Policy version.
14. Contact Details.
This website is owned and operated by Governmentjobs.com, Inc. (DBA “NEOGOV”), located at 2120 Park Place, Suite 100, El Segundo, CA 90245, United States. Contact us via email, phone, or mail using the details provided herein.
15. Privacy Contacts.
For questions or concerns about this Policy, call us at (877) 204-4442 or email [email protected]. Our data protection manager can be reached at [email protected].
Users with visual disabilities can use screen readers to review this Policy. For accessibility issues or to obtain a Policy copy, please contact us.
Link to Terms of Use
