At Rock Bottom Golf, we champion freedom of expression and creativity. Our personalization service allows you to make your golf gear uniquely yours. However, this freedom comes with responsibility. This policy outlines the guidelines we’ve established to ensure a balance between personal expression and the prevention of harmful or infringing content. We believe in setting a rock bottom foundation of respect and legality for all customizations.
Our policy is designed to prevent the personalization of products with expressions of hate, promotion of harm, or infringement on the rights of teams, players, and organizations. We want to foster a positive environment for all our customers while respecting intellectual property and ethical standards. Please review the following rules carefully before submitting your personalized order.
Key Principles of Our Personalization Policy
- Freedom of Expression within Limits: We encourage personal expression but must restrict content that promotes harm or hate.
- Protecting Rights and Preventing Infringement: We are obligated to protect the rights of teams, players, and organizations and cannot personalize items that infringe on trademarks or copyrights without explicit permission.
- Final Sale Policy: All personalized orders are final and sold “as is.” We do not accept returns or offer refunds on personalized items. It is crucial to double-check your design for accuracy before submission.
Detailed Guidelines: What We Cannot Personalize
To ensure clarity and prevent any misunderstandings, here are specific examples of what Rock Bottom Golf cannot personalize on your orders:
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Team and Institution Branding Restrictions: We cannot create or embroider the name of a city or state using the color schemes associated with sports teams or academic institutions. This prevents unauthorized representation and potential trademark issues.
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Trademark and Copyright Restrictions: We cannot embroider any known or recognized championship series or event logos (e.g., “Super Bowl Champs,” “World Series Champs,” “BCS Champs”) without proper licensing. Furthermore, any name or logo that is trademarked or copyright protected is prohibited unless you provide express written consent from the rights holder. This includes socially recognized media and pop culture references, even in abbreviated forms, as they are often legally protected.
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Social Media and Pop Culture References: Personalization requests featuring celebrity or sports figures’ hashtags or social media tags are not permitted. Similarly, we cannot embroider artistic media references or intellectual properties from the music, movie, television, video game, or literature industries. This includes artist names, albums, lyrics, movie or television references related to protected intellectual property, actor names, and any references to video game properties or logos.
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Offensive and Harmful Content: Rock Bottom Golf strictly prohibits the personalization of items with content related to “gang” activities (names or symbols), illicit or illegal drugs (symbols or words), or any racist, sexist, explicit, profane, or otherwise offensive material. We also cannot embroider material that could be construed as discriminatory towards any race, creed, religion, age, person with disability, or any other characteristic protected by law.
We appreciate your understanding and cooperation in adhering to these guidelines. Our personalization policy is in place to ensure a fair and respectful environment for everyone, while still allowing you to express your individuality on the golf course. Thank you for choosing Rock Bottom Golf for your personalized gear.
