Planning a visit to Hard Rock Stadium in Miami Gardens? Whether you’re heading to a Miami Dolphins game, a concert, or another exciting event, knowing the stadium policies and available services will ensure a smooth and enjoyable experience. This guide provides essential information, from understanding the seating chart to navigating entry policies, so you can make the most of your visit to this world-class venue.
Navigating Hard Rock Stadium: Understanding the Seating Chart
Hard Rock Stadium offers a variety of seating options to suit different preferences and budgets. To find the perfect spot for your event, familiarizing yourself with the seating chart is key. Typically, seating charts are available on the Hard Rock Stadium official website and ticket vendor platforms when you are purchasing tickets. These charts detail the layout of each level, section numbers, and seat locations. Understanding the seating chart allows you to choose seats based on proximity to the field or stage, view perspectives, and access to amenities. When selecting your seats, consider factors like:
- Event Type: Concerts and sporting events may have different stage or field setups, impacting sightlines from certain sections.
- Level Preference: Choose between lower levels for field proximity, mid-levels for balanced views, or upper levels for more budget-friendly options.
- Section Location: Some sections offer better sideline views for football or center stage views for concerts.
- Accessibility Needs: Hard Rock Stadium provides accessible seating options for guests with disabilities, which are marked on seating charts and available through the ticket office.
By reviewing the seating chart before purchasing tickets, you can make an informed decision and secure seats that best meet your needs and preferences for an unforgettable event experience at Hard Rock Stadium.
Essential Stadium Entry Policies for a Seamless Visit
To ensure the safety and enjoyment of all guests, Hard Rock Stadium has implemented specific entry policies. Understanding these policies beforehand will help you avoid delays and ensure a smooth entry process. Here are the key policies to be aware of:
Prohibited Items: What Not to Bring
For the safety and security of everyone at Hard Rock Stadium, certain items are strictly prohibited. Please leave these items at home or in your vehicle as they will not be permitted inside the stadium:
- Alcohol: Alcoholic beverages are not allowed to be brought into the stadium.
- Bags: To expedite entry and enhance security, restrictions are in place regarding bags.
- Bags exceeding 12″ x 6″ x 12″ are prohibited. This includes backpacks, large purses, and luggage.
- Restricted Containers: Various containers are not allowed to be brought into the stadium.
- Bottles, cans, thermoses, and hard-sided coolers are prohibited.
- Umbrellas, strollers, poles, brooms, noise makers, laser pointers, and selfie sticks are also not permitted.
- Cameras with Large Lenses: Professional cameras and equipment are restricted.
- Cameras with lenses exceeding 8″ are not allowed without proper media credentials.
- Outside Food and Beverages: To support stadium vendors, outside food and beverages are generally not permitted.
- Food and drinks from outside sources are prohibited.
- Drones and Unmanned Aircraft: For safety reasons, airspace restrictions are in place.
- Unmanned aircraft systems (UAS), radio-controlled model aircraft, and drones are strictly prohibited.
- Other Potentially Dangerous Items: Stadium security reserves the right to prohibit any items deemed dangerous or inappropriate.
Approved Bags: What You Can Bring
To streamline entry and maintain security, Hard Rock Stadium has a clear bag policy. Guests are allowed to bring only the following types of bags:
- Clear Bag Policy:
- One clear plastic, vinyl, or PVC bag that does not exceed 12” x 6” x 12”.
- Or, a one-gallon clear plastic freezer bag (Ziploc bag or similar).
- Small Clutch Bag or Purse:
- In addition to a clear bag, guests may carry a small clutch bag or purse, approximately the size of a hand, with or without a handle or strap.
- Medically Necessary Items:
- Exceptions are made for medically necessary items after inspection at designated Gate E.
- Diapers and Wipes:
- Diapers and wipes can be carried in a clear bag.
- Family Allowance:
- Each family member, including children, can carry an approved clear bag and a small clutch purse.
By adhering to the approved bag policy and leaving prohibited items behind, you will contribute to a faster and safer entry process for everyone.
Guest Services and Key Locations for a Comfortable Experience
Hard Rock Stadium is designed to provide a comfortable and convenient experience for all guests. Numerous guest services and key locations are available throughout the stadium to assist you during your visit.
Guest Relations and Lost & Found
For any inquiries, assistance, or lost items, Guest Relations booths are conveniently located throughout the stadium on game days:
- Guest Relations Booth Locations: Sections 104, 132, 218, 246, M18, M46, 304, and 332.
- Concierge Services: Also available at Sections 218, 246, M18, and M46.
- Non-Event Day Contact: For inquiries on non-event days, you can reach Guest Relations at (305) 943-8000.
- Lost and Found: Located at Guest Relations booths during events. For lost items on non-event days, contact Guest Relations.
Services for Guests with Disabilities
Hard Rock Stadium is committed to providing accessible services for all guests, including those with disabilities:
- Accessible Seating: Available for purchase through the Orange Bowl Ticket Office at (305) 341-4701.
- Disability Access Questions: Direct all inquiries to the Orange Bowl Ticket Office at (305) 341-4701.
- Elevators: Public elevators are located at the North and South Gates for access to different levels.
Key Stadium Locations
For your convenience, Hard Rock Stadium offers various key locations throughout the venue:
- ATM Locations: Multiple ATMs are available throughout the stadium, including: South Gate Team store, 110, 114, 122, 125, 138, 142, 150, 154, 202, 216, 231, 245, 247, 304, 309, 313, 322, 324, 336, 341, 350, and at the Capital One Orange Bowl Fan Fest.
- Concierge: Sections 215, 315, 242, 342.
- First Aid Stations: Sections 104, 218, 346.
- Guest Services/Lost & Found: Sections 104, 132, 218, 246, M18, M46, 304, and 332.
- Smoking Sections: Designated smoking areas are located on the Ramps and Corner Bars on the 100 Level, and Ramps only on the 200 and 300 Levels. Smoking is prohibited in seating areas and concourses. This policy applies to electronic cigarettes as well.
- Merchandise & Team Stores:
- 100 Level: 103, 110, 118, 125, 132, 138, 146
- 200 Level: 210 and 240
- 300 Level: 318, 346, 300NW Kiosk, 300SW
- Additional Location: South Gate Grand Plaza Team Store
Conclusion
By planning ahead and familiarizing yourself with Hard Rock Stadium’s seating chart, entry policies, and guest services, you can ensure a more enjoyable and stress-free experience. Remember to check the official Hard Rock Stadium website for the most up-to-date information and any event-specific guidelines before your visit. We look forward to welcoming you to Hard Rock Stadium!
For more detailed information, please visit the Hard Rock Stadium Official Website.
