Rock Bottom Golf is dedicated to offering you the freedom to express yourself through personalized gear. We understand that custom embroidery and personalized touches can make your golf equipment and apparel uniquely yours. However, to ensure a positive and respectful experience for everyone, we have established a personalization policy. This policy is designed to balance individual expression with our commitment to preventing harmful or offensive content and respecting intellectual property rights. Before you submit your custom order, please take a moment to understand our guidelines to ensure your request aligns with our policy.
Understanding Our Personalization Policy
Our personalization policy is built upon a few core principles that guide what we can and cannot create for you. It’s important to understand these principles as all personalized orders are considered final sale.
Promoting Freedom of Expression & Preventing Harm
At Rock Bottom Golf, we champion freedom of expression. We want you to be able to showcase your personality and style on your golf gear. However, this freedom is not absolute. Our policy prohibits any expressions that promote hate, discrimination, or harm towards others. This includes content that is racist, sexist, discriminatory against religion, age, disability, or any other legally protected characteristic, or any other offensive material. We strive to create a welcoming and inclusive environment for all golfers.
Respecting Rights and Trademarks
Rock Bottom Golf is committed to upholding intellectual property rights. We cannot personalize items with content that infringes on the trademarks or copyrights of others without explicit written consent from the rights holder. This includes, but is not limited to, team logos, university color schemes combined with city/state names, championship event names (like Super Bowl or World Series), celebrity names or likenesses, social media hashtags or tags related to celebrities or sports figures, and artistic or media references from music, movies, television, video games, or literature. Even abbreviations of protected terms fall under this policy. It is your responsibility to ensure that your personalization request does not violate any trademark or copyright laws.
Final Sale and “As Is” Personalized Orders
Please be aware that all personalized orders are final and sold “as is”. Due to the custom nature of these items, we are unable to accept returns or offer refunds on personalized merchandise. Therefore, it is crucial that you carefully review your design and text for accuracy before submitting your order. Double-check spelling, colors, and any other customization details to ensure it is exactly as you intend.
The Specific Rules: What You Can and Cannot Personalize
To provide clarity, here are the specific rules that govern our personalization service. These rules are in place to ensure we comply with our policy and legal obligations:
Rock Bottom Golf cannot embroider or personalize items with the following:
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Team Color Schemes with City/State Names: We cannot combine the name of a City or State with the color schemes of sports teams or academic institutions. This is often associated with team branding and can infringe on their trademarks.
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Unlicensed Championship Series or Event Names: Personalization requests featuring names of recognized championship series or events (e.g., “Super Bowl Champs,” “World Series Champs,” “BCS Champs”) are prohibited unless Rock Bottom Golf holds the necessary licensing rights.
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Trademarked or Copyright Protected Names/Logos Without Consent: We cannot reproduce any name or logo that is trademarked or copyright protected without express written permission from the trademark or copyright holder. This includes logos, brand names, and slogans.
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Socially Recognized Media Pop Culture References: This extends to socially recognized media and pop culture references that are trademarked or legally protected, even if abbreviated. This includes logos, characters, and specific phrases.
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Celebrity or Sports Figure “Hashtags” or Social Media Tags: Personalization featuring hashtags or social media tags associated with celebrities or sports figures is not permitted.
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Artistic Media References and Intellectual Properties: We cannot embroider references to artistic media or intellectual properties from the music, movie, television, video game, and literature industries. This encompasses:
- Artist names, album titles, and song lyrics.
- Movie or television references related to intellectual property or actors.
- References to video game properties, logos, characters, etc.
- Book titles and author names.
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Gang-Related Activities: Any personalization associated with “gang” related activities, including gang names or symbols, is strictly prohibited.
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Illicit or Illegal Drugs: We cannot embroider or personalize items with references to illicit or illegal drugs, drug symbols, or drug-related words.
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Racist, Sexist, Explicit, or Offensive Content: Personalization requests containing racist, sexist, explicit, profane, foul language, or otherwise offensive material will not be accepted.
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Discriminatory Material: Content that could be interpreted as discriminatory towards any race, creed, religion, age, person with a disability, or any other characteristic protected by law is prohibited.
Rock Bottom Golf appreciates your understanding and cooperation with these guidelines. By adhering to this Personalization Policy, you help us maintain a respectful and legally compliant environment for all of our customers while still enjoying the benefits of customized golf gear. Please proceed with your personalization requests with this policy in mind, and enjoy creating your unique golf style with Rock Bottom Golf!
